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Inside Endurance Warranty Services: How We Protect Your Vehicle

BY: Endurance
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Owning a car can be liberating but extremely expensive. While regular maintenance goes some way to preventing repairs, you can never avoid them completely, and the financial impact can be devastating. As a result, drivers across America are looking for alternative ways to keep costs to a minimum, and an extended warranty is, without doubt, the most effective option.

There are plenty of companies to choose from, but Endurance is the most trusted auto protection plan provider. For the last two decades, we’ve been on a mission to provide the most comprehensive coverage, the most reliable customer support, and the most peace of mind for drivers. If you’re considering an Endurance Warranty plan and want to know more about how we protect your vehicle, you’re in the right place.

Here, we’ll discuss who we are, what we offer, and why you should choose us to protect your wallet from the cost of unexpected component failure.

What Is Endurance Warranty Services?

Established in 2006, Endurance is one of America’s longest-operating providers of vehicle service contracts (also called extended auto warranties or auto protection plans). From our headquarters in Illinois, we’ve helped thousands of drivers save money on the rising cost of car ownership — and we’re here to help you, too.

Our range of market-leading coverage plans has something for almost everyone, with options for everyday commuters, rideshare drivers, and even select luxury car owners. From basic powertrain coverage to fully comprehensive, you can protect as much or as little of your vehicle as you like. And if a component in your contract ever lets you down, all you need to do is visit the certified auto shop of your choice, and we’ll take care of the rest. Besides covering any applicable deductibles, your wallet never needs to leave your pocket.

We’re always willing to be flexible, so our base plans can be tailored to your individual needs and budget. Just get in touch with an Endurance plan advisor, and they can work with you to create a custom vehicle protection plan that checks all of the right boxes. Unlike the majority of our competitors, we’re also the direct administrator of our plans, making for the smoothest possible claims process. Our award-winning customer service team is always around to answer queries via phone or email, and the handy Endurance app puts all of the most important plan information right in the palm of your hand.

To put it simply, vehicle breakdowns can be inconvenient, stressful, and costly. But with Endurance Warranty watching your back, you can drive with total confidence that whatever happens, your used car will be looked after by the very best.

Comprehensive Coverage Options for All Drivers

Not only is every driver unique — but every vehicle is, too. So we know that one size doesn’t fit all when it comes to extended warranty coverage. That’s why we offer one of the widest range of protection plans around, from more basic powertrain coverage to as close to a bumper-to-bumper warranty as you’re likely to get once your factory warranty runs out.

Here’s a brief overview of each level of auto coverage:

  1. Secure: If you only want to protect those crucial powertrain components that cost the most to repair, Secure is the plan for you. It’s our most affordable plan, too, with a super low monthly fee.
  2. Secure Plus: As the name implies, Secure Plus takes everything from our Secure plan and adds further coverage on top. This includes protection for brakes, air conditioning, steering, and select electrical parts.
  3. Select Premier: High-mileage vehicle owners can have a tough time finding an extended warranty provider who’ll agree to cover them, so we created the Select Premier plan. It’s specifically designed to protect older cars with more than 150,000 miles on the odometer, looking out for key components like your transmission and drive axle assembly components, as well as your cooling system, fuel system, and select air conditioning and electrical parts.
  4. Superior: A popular stated component plan with a wide range of parts protected, Superior is the next step on from Secure Plus. A number of electronic systems are included, with the option to add on more advanced tech if you’d like to.
  5. Supreme: Our most comprehensive plan, Supreme, is as close to original factory warranty coverage as you’re likely to find. Being exclusionary, it covers almost every part, component, and system in your vehicle except a short list of exclusions. That even goes for seals, gaskets, and some more advanced components. In addition, due to more frequent (and more expensive) repairs, we designed the Highline plan add-on for specific luxury cars under 80,000 miles and 8 years of age.
  6. Advantage: An industry-leading plan with a unique blend of benefits, Advantage is the only protection program around to include up to $3,500 in annual maintenance. By keeping your car in top running condition with routine maintenance, breakdowns are less likely, saving you even more money in the long run.

Reliable Customer Support Every Step of the Way

There are plenty of extended auto warranty companies that promise the world, but if they don’t provide quality support, your contract isn’t worth the paper it’s printed on. That’s why Endurance goes the extra mile to offer reliable customer service every step of the way. Whether you’re enquiring about our plans, have questions about a contract you’ve recently taken out or need to make a claim, our team is available whenever you might need them.

Plenty of our most glowing online reviews mention the standard of customer service received, and we’ve won multiple awards, including 2025 Silver Stevie® Awards for Contact Service Center of the Year and National Sales Team of the Year. Being the direct administrator of all our plans, there are no middlemen to deal with when you want to get in touch. You always have a direct line to our staff via phone or email, so you have the most seamless experience possible.

Additional Benefits for Extra Confidence

Most third-party vehicle service contract providers offer some level of additional benefits, but Endurance’s are like no other. We want to ensure you get maximum bang for your buck, as well as America’s top coverage, so you get the best bonus perks around. All Endurance plans include a suite of helpful services as standard:

Access to the RepairPal Certified Network: When you need work carried out on your vehicle, finding a qualified, trustworthy mechanic is essential. After all, let any old repair facility poke around under the hood, and you could find yourself experiencing problems again. That’s why Endurance partners with the RepairPal Network, making it easier for our customers to find and use certified repair shops and expert mechanics.

24/7 roadside assistance: Breaking down is a stressful enough experience without being stranded at the roadside, too. We include 24/7 roadside assistance with every plan, so whatever bumps you might run into, someone will come to your rescue. Just download the Endurance Mobile app, and you’ll be able to call for a hand when you need it. Not only can we get you to the nearest mechanic, but our program also helps with mechanical first-aid, tire service, battery service, fuel delivery service, towing service, and lockout services.

Trip interruption costs: Car breakdowns have a habit of happening at the worst possible moment when you’re far from home and have important things to do. If you run into trouble within 100 miles of your address, you can qualify for trip interruption coverage. This reimburses up to $150/day for three days to help cover meals and lodging (but make sure to save all of your receipts to be mailed for review).

Rental coverage: For drivers who rely on their vehicles day to day, suddenly being without one can affect multiple parts of your life. To get you back on the road as soon as possible, we offer rental car reimbursement to all plan holders. If your breakdown is due to a covered component, we’ll pay or reimburse you for receipted expenses to rent a car from a licensed rental agency. The daily maximum is $30, and an overall maximum of $150 per breakdown.

If all of that wasn’t enough, for a nominal activation fee, Endurance customers can also unlock a year of our Elite Benefits package, which includes:

What Isn’t Covered by Endurance Warranty

Endurance plans are some of the most comprehensive on the market, but there are, of course, some common exclusions. It’s worth getting to grips with what is and isn’t included in your specific contract, but for an overview of the parts or instances that aren’t included in most:

  1. Pre-existing conditions: Problems that existed before your contract was activated will not be eligible as a covered repair.
  2. Damage due to lack of maintenance: You must follow your manufacturer’s recommended maintenance schedule to the letter in order to keep coverage active.
  3. Issues caused by unauthorized alterations: Make sure to consult with an Endurance advisor before having any element of your vehicle altered.
  4. Damage from acts of nature, collisions, theft, or vandalism: This kind of damage will be covered by your auto insurance policy rather than your extended warranty.
  5. Routine maintenance needs: Unless you have the Endurance Advantage plan, routine maintenance won’t be covered.
  6. Wear and tear parts such as brake pads and windshield wiper blades: Wear and tear parts are designed to be replaced often and usually have their own manufacturer warranty in the event of premature failure.
  7. Problems from work performed at auto repair shops that aren’t certified: For repairs to qualify under the terms of your contract, they must be carried out by a certified mechanic who has been expressly authorized by an Endurance representative.

Endurance Warranty Protection for Mechanical Issues

The looming threat of unexpected mechanical issues can be extremely stressful for drivers, but with Endurance Warranty in place, you can save hundreds — if not thousands — of dollars per year on the cost of car ownership. With an Endurance coverage plan, you can rest assured that we’re always looking out for you, helping you from the moment disaster strikes until you’re back on the road again.

To find out more about our plans and receive a FREE quote, call an Endurance advisor at (800) 253-8203 or shop online to see plans and pricing at a glance. We also offer a 30-day money-back guarantee!

For other articles on coverage types, seasonal maintenance tips, component costs, coverage FAQs, and more, we also have an extended warranty blog.

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